How does USEND work?

Shop online at any US retailer, and have your products shipped to your dedicated mailbox. Once received, we will notify you, and forward your items wherever you are globally. U-Send offers discounted shipping rates and package consolidation services that help you save up to 80% on shipping rate. Get your packages delivered as quickly as the next day. Click here to sign up for your free membership!

Is it free to become a U-Send member?

Yes - we offer a free membership option! Sign up to create your unique US shipping address with no up-front costs or long-term commitments. There are no processing fees, and we also offer complimentary package storage up to 5 days for basic members.

Looking for personal shopping services, USPS mail forwarding, and long-term package storage? Scale up to premium membership for just $14.99/month. Click here to sign up and start shopping.

Can I estimate shipping costs before placing an order?

Sure! Simply ask the merchant for information about the package’s weight and dimensions before placing your order. Then, use our U-Send discounted shipping rate calculator to get an accurate quote.

Can U-Send ship any item?

If it’s legal to ship in the US and in your country – then yes! Laptops, phones, clothes, shoes, makeup, and toys? All good.Click here to see the complete list of banned items. If you have any specific questions, you can always reach out to our support team at support@U-Send.com, and we’ll let you know for sure.

What is personal shopper concierge?

Some websites are not very friendly with foreign credit cards, and can be very hard to navigate. So we’re here to help simplify the shopping process for you. Tell us what you want, make your payment online, we’ll go out and buy your item for you, and you’ll receive it in your mailbox.  Click here to take advantage of this premium membership feature.

I have another question that’s not answered here. How can I get help?

Simply send an email to support@U-Send.com, and we’ll get back to you as soon as possible. Our office is open from 9 AM to 5 PM (EST) every day, so you can expect an immediate reply when our support team is online. You’re here to shop – we’re here to help!